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madforcruising
04-17-2005, 06:01 AM
http://www.wnbc.com/news/4386519/detail.html

NEW YORK -- A large cruise ship on its way back to New York was sidelined Saturday because of bad weather.

Stormy waters and high winds tossed the Norwegian Dawn cruise ship, causing unknown damage to it, officials said.

The ship left the Bahamas Thursday and was scheduled to pull into New York Harbor this weekend. It is instead in the Port of Charleston in South Carolina, NewsChannel 4 reported.

The ship was re-directed to South Carolina after a concerned relative of a passenger reported to the Coast Guard that passengers became frightened in the storm, NewsChannel 4 reported.

The Coast Guard said a huge wave crashed into a deck.

Several passengers reported windows being blown out of the ship, NBC News confirmed Saturday evening.

There were also reports of water in some cabins, NewsChannel 4 reported.

The ship was supposed to arrive in New York on Sunday, but it will now dock sometime on Monday, officials said.

Coast Guard inspectors were on their way to assess the damage Saturday evening.

The Coast Guard said one passenger suffered minor cuts.

The Norwegian Dawn cruise ship can carry more than 2,000 passengers.

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Norwegian Dawn News Update

Miami, Fla., April 16, 2005 5:15pm EST
Last night on her return to New York, Norwegian Dawn experienced extremely rough weather. Although the weather had become slightly calmer at daybreak, the ship was hit by a freak wave that caused two windows to break in two different cabins. There was flooding in 62 cabins and four passengers were hurt with cuts and bruises.

The safety and integrity of the ship was in no way compromised by this incident.

Norwegian Dawn has diverted to Charleston, South Carolina to conduct repairs. Passengers whose cabins were flooded are being flown home from Charleston.

Once repairs are complete, the ship will continue to New York. At this time, the company estimates that the ship will arrive around noon on Monday. As things stand now, embarkation will commence at 3 p.m. on Monday. However, the embarkation time will be finalized once the ship has a definitive arrival time so passengers and travel agents should monitor the NCL Web site or call 1-800-625-5672 for updates.

NCL is working to contact all travel agents with guests sailing on the April 17 cruise to inform them of the details.

The tentative schedule is below:
Day Port Arrive Depart
4/18 - Mon New York, NY - - 5pm
4/19 - Tue At Sea
4/20 - Wed Orlando (Port Canaveral), FL 11am 9pm
4/21 - Thu Miami, FL 9am 6pm
4/22 - Fri Nassau, Bahamas 7am Noon
4/23 - Sat At Sea
4/24 - Sun New York, NY 10am

In accordance with Norwegian Dawn's Winter Weather Guarantee, guests on the upcoming cruise will receive a $100 per person ($200 maximum per stateroom) onboard credit and additionally, the cruise fare will be prorated by one day, which will be refunded to the passenger's onboard account along with the onboard credit.

The company will provide updates as they become available.

MrPeteLI
04-17-2005, 09:02 AM
Remember this?

http://63.217.28.3/images/other2/GLwave1.WMV

madforcruising
04-17-2005, 09:10 AM
Remember this?

http://63.217.28.3/images/other2/GLwave1.WMV


Yes I remember, wasn´t it QM2 or QE2 ?

codex57
04-17-2005, 11:49 AM
Wow! Crazy! I heard it's 1/2 off this trip and 1/2 off future cruise as compensation now.

What other incidents of rogue waves have their been?

MrPeteLI
04-17-2005, 12:05 PM
Yes I remember, wasn´t it QM2 or QE2 ?

QM2, I believe.

zeno
04-17-2005, 03:04 PM
Wow! Crazy! I heard it's 1/2 off this trip and 1/2 off future cruise as compensation now.



I think this is correct. A woman on the Dawn when this occured has posted on the Cruisecritic board describing their experience and the NCL compensation. Quite generous for "an act of God" situation but given what people went through very appropriate. NCL appears to be handling this very well.

Cruise Cat
04-17-2005, 05:03 PM
The Latest:

April 17, 2005 -- Norwegian Cruise Line is pleased to report that Norwegian Dawn left Charleston, South Carolina at 12:30 a.m. last night after completing successful repairs to the two windows that were broken on Saturday morning. U.S. Coast Guard inspected the repairs and the vessel is now on its way to New York.

The company estimates that the ship will arrive at noon on Monday and embarkation will commence at 3 p.m.

Further to the tentative itinerary that was announced 4/16/05 for the voyage commencing 4/18/05 of Norwegian Dawn the company has an important update.

First, please be assured we are doing everything we can to ensure we have three strong ports of call this week to maximize guest satisfaction.

The itinerary currently published, was selected because all three ports on the itinerary (Port Canaveral, Miami and Nassau) are ports where Norwegian Dawn docks rather than anchors. That is important because it provides us with a high level of confidence that no further changes to the itinerary will be necessary. When tendering in Great Stirrup Cay, our private island, the wind does not have to pick up very much for us to have to cancel the call.

We recognize, however, that Great Stirrup Cay is an extremely popular call on this itinerary. Because of the additional distance from Great Stirrup Cay to New York, versus the distance from Nassau to New York, it is not possible to offer a port call in Great Stirrup Cay on Friday April 22nd. The ship has to leave Great Stirrup Cay first thing in the morning in order to meet our scheduled arrival time in New York, leaving no possibility for our guests to spend the day there.

However, one feasible option to provide a full day in the private island is to replace Miami with Great Stirrup Cay. Norwegian Dawn's Captain will implement this change this coming week, in the event that the forecast on Wednesday (when we are in Port Canaveral) is such that we can be reasonably certain that the weather will not prevent us from offering a safe and comfortable tendering operation in the private island.

In the event the weather is in our favor this week, the itinerary will therefore be as follows:


Day Port Arrive Depart
4/18 - Mon New York, NY 5pm
4/19 - Tue At Sea - - - -
4/20 - Wed Orlando (Port Canaveral), FL 11am 9pm
4/21 - Thu Great Stirrup Cay 9am 6pm
4/22 - Fri Nassau, Bahamas 7am Noon
4/23 - Sat At Sea - - - -
4/24 - Sun New York, NY 10am

There is no such thing as 100 percent certainty, but if we wait as long as possible to make the decision we can offer an itinerary with the best possibility of three good port calls including what to many of our guests is the highlight of the cruise - Great Stirrup Cay. Please understand, however, that in the event that the weather looks like the tendering operation in our private island may not be feasible, then we will continue to Miami and complete the itinerary currently announced including, Port Canaveral, Miami and Nassau.

We very much appreciate the patience and understanding of our guests as we plan the schedule for this week that delivers the very best possible itinerary.

Should there be any further update necessary it will be posted on our website www.ncl.com or via our update telephone number 1-800-625-5672.

gardencat
04-17-2005, 08:51 PM
There is one thing I've noticed about this and I find it interesting although I don't understand it.

The compensation to these passengers does seem quite generous, especially considering this was an act of God for which, which I don't think any sane person could hold NCL responsible. Yet for situations where the problems do seem to have been the fault of NCL or at least things they should have been in control of, for example, the poor service on early POA, cruises they seem to give much poorer compensation.

Does anyone else think this is weird?

mammallama
04-18-2005, 04:40 AM
http://www.nydailynews.com/front/story/300826p-257523c.html

Another story about the rogue wave. Yeehaaw!

gardencat
04-19-2005, 07:17 AM
Well, I guess I was wrong, it seems some people can try to blame NCL for being hit by a rougue wave! The threads are flying 'over there'.
http://boards.cruisecritic.com/showthread.php?t=166330

zeno
04-19-2005, 09:55 AM
I am in stitches that people are trying to blame NCL for the rogue wave. The conspiracy theory really made me laugh. Honestly I can understand people being distressed by the experience. I am sure it was quite unpleasant but how NCL is responsible for the ocean waves escapes me. :rolleyes:

gardencat
04-20-2005, 08:26 AM
I thought this was interesting to note. I've posted the link on two threads, if that is not allowed maybe one of the hosts will remove one for me.
http://money.cnn.com/2005/04/20/news/newsmakers/trump_boat/

pata
04-21-2005, 03:35 PM
Hi gardencat,
That was an interesting tid bit and that speculation seems to be what some of the passengers are just a tad upset about. Not really a conspiracy theory, just a legitimate observation. NCL had already moved the return time up and cancelled one stop just to insure making it back on time for the advertising. Who, in their right mind, could believe that the captain was under no pressure to get that ship back to NY? Glad no one was seriously injured and I bet he is too! I cannot even imagine the hositility that "no compensation" from NCL would have created in this situation. Good PR move.

cnmiranda
04-27-2005, 10:37 AM
I'm curious to see how this will all turn out. Was discussing this with the family. Had to calm Mom down because she's worried about sailing rough seas on our 10 night cruise next month. I heard a rumor that 2 other ships altered their route to avoid the storm (RCCL and Celebrity), but I don't know if this is true.

NCL is so fortunate no staff had been on the 7th floor outside at 6:30 am. The early morning occurrence may have been the saving grace from fatalities. Thank goodness there were no serious injuries.:)

STORM'N NORMAN
06-14-2005, 08:16 PM
http://www.nj.com/news/ledger/jersey/index.ssf?/base/news-0/1118726167294980.xml&coll=1